The time is now to connect with what matters
The way we do business has certainly changed but we are still here for you. The good news is that there are more ways to get in touch now. We continue to use digital technology to simplify and digitalise your journey and offer a slick experience. With this in mind, you can now view your profile and access services using one of our digital solutions like Whatsapp, Mobile App and Secure Services via our website - from anywhere!
What you can do with WhatsApp:
- Retrieve Documents
- View list of products
- Apply for products
- Make a funeral or life insurance claim
- Debit Order: Bank Details Update
How to start:
- Save +264811668365 to your phone
- Open WhatsApp and send “Hi”
- Follow the menu prompts

Dial *142*264# to apply for a product:
- Funeral Cover
- Personal Cover
- Save and Invest
- Short Term Insurance
- Personal Loan

Key features
- Apply for products or manage your policies
- Upload documents
- Access and download all your tax certificates
- Join our Rewards programme and start earning points
- Track your investments and insurance
How to get the app:
Simply search for Old Mutual in your mobile device's app store, click on your app store link, and install the new Old Mutual app.
App Store | Google Play Store | Huawei App Gallery

- Register for Rewards
- Request a quote and buy cover
- Personal Loan Calculator
Manage your Old Mutual products – anytime, anywhere.

- Access my contract and policy documents
- View and manage personal details
- Register or Login to view your profile
- View your savings and investments
- View your life assurance portfolio
- Give feedback and request a call me back

Score big without even being an Old Mutual customer.
- Refer a friend or complete a survey
- Find out more about yourself by doing an assessment
- Buy vouchers at any of our partners
Get involved, and get rewarded. As easy as that.

Search for the name Old Mutual from your mobile device’s app store, click on your app store link and install the new Old Mutual app.



